Privacy notice
Clear, respectful handling of the information you provide so we can respond to your request.
What information we collect
When you submit a tour inquiry, we may collect your contact details (like your name, email, and phone), along with trip planning information you choose to share (such as your preferred date, traveler count, and any message notes).
We use this to understand your request and provide clear next steps.
How we use your information
- Responding to your requestConfirmation, questions, and planning guidance.
- Customer supportHelping if plans shift or you need setup help.
- Email notificationsOnly if you check the agreement box during inquiry.
Your choices
You can decide what to share in your message and whether to opt in to email updates. If you no longer want updates, follow the instructions included in any email communication you receive.
Data retention & clarity
We keep the information needed to manage your request and provide support. Once it’s no longer needed for these purposes, it should be removed or anonymized in line with our internal practices.
Contact us about privacy
If you have questions about how your information is handled, please reach out through our support desk by submitting a message on the homepage. Include “privacy” in your message so it reaches the right place.